Blume Mechanical – Terms & Conditions

Last updated: September 19, 2025

Blume Mechanical is passionate about delivering the best service experience. We are committed to exceeding expectations by helping you reduce facility owning and operating costs.

1. Payment Terms

• Payment is due upon completion of service unless otherwise agreed in writing.
• Invoices paid after 30 days will incur a $75 late fee.
• Invoices more than 60 days past due will accrue finance charges of 1.5% per month (18% APR) or the maximum allowed by law.
• Owner will be responsible for any lien fees associated with unpaid balances.
• Accepted payments: check, ACH, or credit card. A 3% discount applies to ACH payments.

2. Service Rates & Billing

Commercial Customers

• All non-scheduled repair and emergency service work is billed Time and Material, including drive time.
• One-hour minimum per call; billed in 15-minute increments thereafter.
• Maintenance contracts lock in the hourly rate for one year; adjusted at renewal per CPI and prevailing labor/material costs.
• Example: Regular rate = $145/hour (subject to CPI adjustment at renewal).
• After-Hours & Emergency: Outside 7:30 a.m.–5:00 p.m. M–F billed at 1.5×. Sundays/holidays billed at 2×.

Residential Customers

• Flat diagnostic fee of $250 per call (includes drive time + diagnostic assessment).
• Minor corrective actions (e.g., small drain clear, thermostat batteries/adjustments) may be no extra charge.
• Additional repairs are quoted and approved prior to commencement.

Parts & Materials

• Billed at current market price plus applicable markup.
• Special-order parts canceled after order: 25% restocking fee.
• Replaced parts remain property of Blume Mechanical unless agreed otherwise in writing.

Travel Surcharge

Sites more than thirty (30) minutes from Blume’s nearest service hub incur additional travel charges billed at the technician hourly rate.

Cancellation Policy

Cancellations within 24 hours of the appointment, or denied access upon arrival, are subject to a $150 fee plus any travel time incurred.

3. Clarifications & Exclusions

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