HVAC, explained
How can I tell if I have a heat pump?
A heat pump is a system that both heats and cools a home by moving heat. To tell if you have one, check the thermostat for Em Heat (emergency heat) or Aux Heat (auxiliary heat, which is backup heat). The model number, or a yellow EnergyGuide label on the indoor or outdoor unit, can confirm it.
A heat pump is a heating and cooling system that moves heat from one place to another. Carrier, a manufacturer, says that in summer it acts exactly like an air conditioner. In winter it reverses the process, pulling heat from the outside air and bringing it indoors. From the yard, a heat pump and an air conditioner look almost the same. This guide walks through the checks that equipment and thermostat makers describe. It also covers what federal survey data says about how common heat pumps are in Florida homes.
Why the outdoor unit looks the same either way
Trane, a heating and cooling manufacturer, says split system heat pumps and traditional central air conditioning (AC) units look virtually the same. Google's Nest help pages say heat pumps are typically located outside of the home and look like an air conditioner.
Carrier says both systems use refrigerant to transfer heat. Carrier says the key difference is that a heat pump has a reversing valve that changes the direction of refrigerant flow. That lets it pull heat from outdoor air and move it into the home during the heating season.
Carrier says an air conditioner cannot reverse this process. So it needs a separate heating system, such as a furnace. If you want the full comparison, see heat pump vs straight-cool air conditioner.
Check 1: the thermostat settings
Carrier calls the indoor thermostat the fastest way to find out. Bryant, another manufacturer, suggests cycling through the System or Mode settings. Look for a setting labeled Emergency Heat, Em Heat or Aux Heat. Trane says only a heat pump thermostat will have these settings.
Trane says auxiliary heat (Aux Heat) comes on when the heat pump needs help heating your home, and the thermostat signals the backup heating system. Trane says that backup might be electric heat strips in the air handler. It could also be a gas furnace in a dual-fuel system, which pairs a heat pump with a gas furnace.
Emergency heat (Em Heat) is a different setting. Trane says it comes on only if you manually make the switch. It shuts down the heat pump, and the backup heat becomes the main heat source.
Bryant says standard AC-only thermostats typically lack these controls. The word typically matters, so confirm with the label checks below. Auxiliary heat and emergency heat explain both settings in more detail.
Check 2: the labels on the outdoor unit
Trane suggests looking for a nameplate or sticker on the outdoor unit. It will likely be on the top or the side. Bryant says to find the Model Type or System Type field. It will often state Heat Pump or use the abbreviation HP.
If those words are not there, write down the brand and the model number. Trane says to search for the manufacturer name and model number online. The results will tell you if it is a heat pump or an AC unit. Trane also says to look through any owner's manuals the seller left behind.
Next, look for a yellow EnergyGuide label, a sticker that lists the unit's energy ratings. Trane says some manufacturers may have put this sticker on the inside unit or the outside unit. A previous owner may also have left the EnergyGuide card that came with the unit.
Trane says HSPF stands for heating seasonal performance factor, and SEER stands for seasonal energy efficiency ratio. Trane says both an AC unit and a heat pump will have a SEER or SEER2 rating. Only a heat pump will have an HSPF or HSPF2 rating listed.
Check 3: watch the outdoor unit in heat mode
Trane says to turn the thermostat to heat when it is not summertime, then go outside. If the outdoor unit kicks on, it is a heat pump. An AC unit will remain silent.
Carrier describes what you may notice. The fan in the outdoor unit is running and blowing cold air out the top while your house is being heated. A traditional furnace operates entirely indoors, Carrier says, so the outdoor AC unit stays silent in winter.
How common heat pumps are in Florida
The federal Energy Information Administration (EIA) ran its Residential Energy Consumption Survey for 2020. It estimated 8.06 million Florida homes, counting primary occupied housing units only. About 2.53 million used a central heat pump as their main heating equipment. About 2.65 million used a furnace.
The EIA also reported that Florida had the largest share of all-electric homes of any state in 2020. Trane notes that a home without a heat pump probably has a gas furnace, or possibly an electric furnace.
If it turns out you do have one, heat pumps in Florida covers what humidity and salt air mean for the system.
Why it matters once you know
ENERGY STAR, the federal energy efficiency program, gives heat pump owners specific advice. It says to make sure the heat pump is set to heat or cool. That avoids the system switching modes during unseasonably warm or cold days. It also says heat pumps do not save energy by turning the thermostat down when you are away or asleep.
Carrier says knowing you have a heat pump helps you avoid manually switching to Emergency Heat unless absolutely necessary. Google's Nest help says running emergency heat is usually expensive and inefficient. If you need it often, it says to have a local HVAC technician test your system.
Trane recommends professional heat pump maintenance visits each fall and each spring. Carrier says heat pumps run year-round and benefit from twice-yearly service.
Frequently asked
Does a heat pump look different from an air conditioner?
Not from the outside. Carrier says heat pumps look virtually identical to traditional air conditioners. Both are a large metal cabinet with a fan and coils.
What do Em Heat and Aux Heat mean on my thermostat?
Both are backup heat settings. Trane says auxiliary heat comes on when the heat pump needs help, and emergency heat comes on only if you switch it on yourself. Trane says only a heat pump thermostat will have these settings.
How does the EnergyGuide label show a heat pump?
Look for a heating rating called HSPF or HSPF2, short for heating seasonal performance factor. Trane says both systems list a SEER or SEER2 rating, but only a heat pump will have an HSPF or HSPF2 rating.
Why does my outdoor unit blow cold air when the heat is on?
That is what a heat pump does in heating mode. Carrier says that if the outdoor fan is running and blowing cold air out the top while your house is being heated, you have a heat pump.
Do I need to call a pro for this?
No, not usually. Leave the outdoor cabinet closed, because refrigerant and electrical work belong to a licensed contractor. Your own checks are the thermostat settings, the air filter and keeping the outdoor unit clear.
Related
- Heat Pump vs Straight-Cool Air Conditioner
- Auxiliary Heat
- Emergency Heat
- Heat Pumps in Florida, and What Salt Air Does to the Outdoor Unit
- Package Unit vs Split System: What Differs
- How to find a furnace model number, and what it tells you
Blume Mechanical Service is a licensed commercial and residential HVAC contractor serving Pinellas, Hillsborough and Pasco counties (CAC-1822618). If you are not sure, take these questions to whoever services your system.
Last updated: 2026-11-13
Sources: Trane, How Do I Know If I Have a Heat Pump? (no date printed) · Carrier, How Do I Know If I Have A Heat Pump? HVAC Identification Guide (September 15, 2026) · Bryant, How Do I Know If I Have a Heat Pump? Heat Pump Identification Guide (no date printed) · Google Nest Help, Emergency Heat for heat pump systems (no date printed) · ENERGY STAR, Air-Source Heat Pumps (no date printed) · U.S. Energy Information Administration, Highlights for space heating in U.S. homes by state, 2020 (final data release March 2023) · U.S. Energy Information Administration, Today in Energy: Over one-quarter of U.S. households use electricity as the only source of energy (July 12, 2022)